Features

Dynamism drives billing

Few sections of the comms channel ecosystem are as dynamic as the billing fraternity, and the signs are that an already speedy software development environment is set to accelerate further.

How to avoid a hard exit

The future pathway of any business has nothing to do with fate and everything to do with strategic preparation, especially when considering exit planning, says Paul Billingham, co-founder and Director at Knight Corporate Finance.

UK telcos prove resilient

Flat is the new up, according to Philip Carse, Analyst at Megabuyte.com, who reports on the Covid-19 impacted trading performances of the UK’s primary telcos.

Zoom comes into focus

Now, thanks to platforms like Zoom, the channel has inordinate scope to ride the wave of conferencing market potential, according to Phil Perry, Head of UK and Ireland, Zoom.

SD-WAN sales unlocked

Software Defined Wide Area Networking (SD-WAN) is tipped as one of the fastest growing comms markets, but it’s also perhaps one of the least understood...

Triton boss set for growth

The impression given by Triton Telecom owner Dean Billington during his career has been constant – of a man guided by experience, focused on the customer, seeking growth and achieving success – and it all happened, literally, by accident.

Fishwick on his page-turner

Sometime in the future if a young relative of Ian Fishwick asks him what he did in the 2020 Covid-19 lockdown he’ll simply say, ‘I finished writing a book to inspire people like you’.

A safe pair of hands

CHH CoNeX’s commercial life was borne more from a successful rescue mission than the seeds of a traditional start-up, and the business continues to thrive as ever more critical projects in key sectors such as rail come to fruition.

Global chief boxes clever

It is loud and clear that the rise of XaaS and the impact of Covid-19 as a catalyst for remote working have changed the business comms landscape forever, according to Dropbox Global Head of Channels Simon Aldous.

Whiteaker on channel build

On the topic of cloud comms Amazon Web Services is ever more a prominent talking point. Here, Marta Whiteaker, Managing Director for AWS Marketplace EMEA, turns up the volume on why it’s becoming the talk of the town.

Dailey delivers growth

Cloud comms provider NFON has set its sights on achieving market dominance across Europe and key to realising its big ambition is partner growth, according to UK Channel Director Jon Dailey.

Diversity strategies in action

Intercity Technology’s Head of People and Engagement Christina Pendleton’s project is undeniably inspirational, and the following insights could help your organisation become more diverse and inclusive.

Market ripe for CCaaS

Covid-19 and the rise of remote and hybrid workforces have played directly into the hands of virtual contact centre providers, according to this month’s panel of industry experts.

Breaking glass ceilings

Despite working in a male dominated industry M247 CEO Jenny Davies skyrocketed to the top fuelled by a special blend of personal attributes  – and how she got there is inspirational.

Dickinson eyes £100m valuation

Jola MD Andrew Dickinson’s entrepreneurial weight has increased as significantly as the rise of mobile data – both a welcome indication that the comms sector is fertile ground for those wanting to emphatically make their mark.

Network Telecom set to rise

Perhaps the biggest hint of developments to come at Network Telecom stem not from its acquisition by a European investment powerhouse last year but the appointment of Duncan Ward as CEO three months ago.

TNP thrives in cloud ERP

That the case for cloud-based ERP is unassailable and scale key to success is a given, says Paul White, Exec Chairman of The NAV People (TNP), but market potential can only be realised if partner skill levels become an open book.

Why flexibility is vital

Last month’s Insight Session hosted by Comms Dealer in association with BT Wholesale examined  the 'new normal’ world of business comms and the workplace shift to home environments, and what it means for business models and partnerships.

Get set for fibre future

The Covid-19 crisis forced businesses out of their offices against their will but far from delivering a body blow the pandemic has served to underline the importance of home working and the technologies that enable it.

A winning combination

The Covid-19 lockdown and its impact on organisations has created a strong correlation between UCaaS and CCaaS that could redefine how these solutions are sold and deployed, according to Cirrus CEO Jason Roos.

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