A winning combination
The Covid-19 lockdown and its impact on organisations has created a strong correlation between UCaaS and CCaaS that could redefine how these solutions are sold and deployed, according to Cirrus CEO Jason Roos.
Features
Mastering virtual sales
UCaaS providers are sure to enjoy a surge in popularity among end user organisations, but only if they master the art of selling via video conferencing, according to VanillaIP Sales Director Iain Sinnott.
Oak puts Teams on record
William Emm is spearheading a revitalised Oak brand in the UK and North America and claims his company’s in-house developed MS Teams recording solution alongside speech analytics are getting reseller pulses racing.
Repoint your marketing
Amid a crisis it’s tempting to be sucked into existing practices when the opposite is required, according to 9 Head of Customer Marketing Louise Abbey, who says Covid-19 has jolted marketeers into taking a new approach.
Resetting your thinking is key
To thrive in the post-Covid-19 era don’t jump into a knee-jerk strategic plan, think radically by introducing an honest personal review first, writes Amanda Daly, founder of coaching firm The Turnaround CEO...
A father of invention
Qubic founder Chris Papa has once again shown a knack for innovating with foresight and being quick out of the blocks with in-demand solutions.
Harnessing Covid-19
From the moment Covid-19 smashed into the UK’s business community the credentials of executive leaders and their people were put to the test. And as a ‘commander-in-chief’ at a moment of crisis, Onecom CEO Ben Dowd acted decisively.
Culture underpins growth
Convergence Group’s restructuring has not only raised its objectives to a new level, it has also elevated the importance of culture in achieving those goals, says Director of Strategy and Change Franki Hale.
Why becoming a MSP is vital
How resellers play their emergence from the Covid-19 crisis could ultimately decide their fate, but for progressive MSP AdEPT Technology Group a future-proofed game plan was strategised and established long before lockdown.
Mission-critical connectivity
According to Cloudcell Technologies MD Kevin Boyle now is the moment for resellers to address what has become a true market hotspot – mission-critical remote connectivity.
Postcard from MiVaD Virtual
Last month's Margin in Voice and Data Virtual event laid bare the dynamics of a new Covid-19 market reality and the unprecedented opportunities facing the comms channel.
UCaaS potential unleashed by lockdown crisis
UCaaS has been the subject of much runaway industry hype in the past, but now we can justifiably leverage the heightened narratives of an unprecedented opportunity.
A man who fuses foresight and strategy
Probably the first comms company to lock down is also out of the blocks ahead of the pack as Charterhouse Voice & Data CEO Mark Brooks-Wadham kicks off an acquisition campaign that will accelerate the business towards £100 million.
Apalo UCaaS solution leaves launch pad
Apalo’s Business Development Director Philippe Matos is promising to elevate the current state of UCaaS solutions in the UK with a new platform developed for the channel and launched by the ambitious firm this month.
Gilder brings new energy
That ‘energy’ features prominently in Keri Gilder’s modus operandi is not only evident in her approach to learning, leadership, diversity and advancing growth strategies, but also in her music collection where Metallica reigns.
5G: Your ticket to a new world of comms
5G will become the entry ticket to a new world of technology and applications, unleashing industries from the relative limitations of traditional infrastructure.
Mills: Migrations hot up
The diverse nature of customer projects sometimes makes them technologically challenging, difficult to win and hard to control. Enter Support to Win CEO Julie Mills...
NEC eyes cloud top spot
NEC’s heritage and standing in the comms sector makes it something of an industry hero, and its big ambitions in the global cloud market are just as notable, according to Sales Director Andrew Cooper.
TinCan shows true mettle
Having thrived in a highly paid job, TinCan Comms Managing Director Amy Mitchell’s decision to strike out on her own shows the depth of her ambition.
Reasons to plan for 5G now
5G alone will not drive the next tech revolution. So which other technologies will combine with 5G to maximise opportunities for the channel. We asked Dr Arslan Usman, System Architect at Pangea.