The year of the customer

If there is one thing I’ve learnt by working in the channel, it’s that trust and confidence in a telecoms solutions provider is imperative, writes Richard Thompson, Director of Partners, TalkTalk Business.

Platforms for growth

Perhaps no part of the ICT channel is so concentrated on deploying innovation as the billing sector which continues to diversify and invest in underpinning reseller businesses.

Revolution in EdTech

Now that the Department for Education has placed teacher training and support at the heart of its approach to EdTech, what specific requirements do tech providers need to address and solve?

Preparing for exit is key

ICT businesses looking to exit must invest in a comprehensive preparation process, writes Duncan Gregory, Transaction Director of M&A advisory firm Evolution Capital.

Why billing is pivotal

Billing is to resellers what ramparts are to castles – their defence against an advancing wave of technology challenges and threats to customer ownership, according to Union Street Technologies Head of Sales & Marketing Vincent Disneur.

Billing's greater purpose

Converging trends are turning billing providers into linchpins of the comms and IT channel, according to Inform Billing Managing Director Shaun Bodsworth.

On track for new fibre routes

Nextgenaccess Managing Director Mark Weller has brought the company to the most significant inflection point in its history – a major expansion of its channel strategy and full fibre network.

Lekerman's next steps 

In this era of cloud growth and consolidation entrepreneurs and innovation are rampant. Enter TIG CEO Des Lekerman…

A motion for the cloud 

Three hosted comms providers put down a joint motion to place traditional voice and data resellers safely on the road to a cloud-based future. 

Pathfinding 5G roll outs

One technology alone stands to really transform the UK's comms landscape, the roll out of 5G, according to Gavin Jones, MD for Mobile, Media & Broadcast at BT.

Preparing for 5G

In taking local 5G trial sites and setting them on a national stage we appreciate more fully the powerful narrative of a pending mobile-first world, according to Onecom CEO Ben Dowd.

Unlocking the cloud 

Boom Comms MD Nick Birtwistle makes a strong point – that many larger organisations display unease over whether to adopt the cloud model. Meanwhile, the tiger's half out of the cage in the smaller business sector.

Marston's fires up

Five months into the job, Marston’s Telecoms MD Tony Ford is eyeing a £2m uplift in revenue this year and targeting £20m by 2023 as he seeks to establish the business as a top rung channel focused ISP.

Empowering partnerships

Cisco's channel engagement strategy has moved on to a new chapter as it forges closer partner relationships based on consultation and solutions versus product selling, says Angela Whitty, MD of the Partner Organisation for UK&I .

Going for ICT sector growth

The ICT sector's robust M&A market is its barrier against economic uncertainty, and February's ICT Investment Forum will go beyond the Brexit brick wall to maximise the potential of an industry with no boundaries to growth.

Leach states case for cloud

Traditional comms and IT resellers should realise that all roads lead to the cloud, according to NFON UK Managing Director Myles Leach who sets out his case.

Tuffs upbeat as Atrium rises 

Rocked by Avaya's fall into Chapter 11 Atrium soon bounced back and now, with the arrival of investor Barry Tuffs as MD and bolstered by new shareholder SmartTasking.com the firm has turned the dial up on a phased growth plan.

Blockchain unleashed

With Blockchain we can weave together an ecosystem of manufacturers, distributors and resellers, revolutionising the way we all do business, says Exertis Supply Chain Services IT Director Brian Cassidy.

Donigan breaks into a gallop

For White Horse Telecom to fulfil its growth potential it must close the gap between MD Paddy Coppinger's expansion ambitions and his firm's operational capacity to realise them. In this Phil Donigan is the harbinger of a step change.