Next steps in analytics
Effective data analytics is at the heart of any successful communications and customer experience strategy – and the evolving collaboration component is set to elevate analytics solutions to the next level.
Features
Making a D&I impact
Incoming VP of Diversity, Equity & Inclusion at NTT Data UK&I Clare Stephens has set about creating a more diverse and inclusive working environment, building on the firm's achievements as a Financial Times Diversity Leader.
Woodhead returns with high intent
Simwood CEO Simon Woodhead stepped back from hands-on leadership in 2021 to support the medical challenges of one his three daughters. Now back at the helm, his appetite for growth has perhaps never been sharper.
A haven for growth
Weston Park in Shropshire, which houses some of the UK’s most treasured and highly valued works of art, provided an inspirational backdrop for DWS to frame its first Business Growth Retreat last month.
Grasp your true value
Here, Wildix CEO Steve Osler advances his strong belief that value creation will remain the biggest differentiator in an ever evolving comms market.
BT Wholesale plan clarified
The merger of BT's Global and Enterprise divisions into a single B2B unit called BT Business raised questions about the potential impact of the merger on BT Wholesale.
From snooker to cyber
Have-a-go Bridewell co-CEO Scott Nicholson does not shy away from seizing challenges and opportunities of various kinds, so it’s no surprise that the dynamic field of cyber security appealed to his sense of adventure.
Fostering high potential women
Node4’s MD for Digital Hannah Birch discusses ways to nurture females seeking leadership roles in the comms sector, and shares insights into how organisations can best unlock womens’ full potential in the boardroom.
Optimising your value
Creating value through process efficiency and optimised management tools is a top priority for Excalibur Communications CEO Peter Boucher.
Bunching up with Google
Fuelled by a fresh investment boost CTS Managing Director Chris Bunch is set to build on the MSP’s status as the largest dedicated Google partner in Europe.
McIntyre talks digital
One year after Midwich acquired Nimans to bolster its presence in the UC market we caught up with Nimans Marketing Director Steve McIntyre to shine a light on the distributor’s accelerating strategy as a digital solutions provider.
From start-up to key player
Entrepreneurship has long been the bedrock of the channel community but few start-ups flourish like the enterprise of Xelion UK Managing Director Dave Reynolds.
Mansell drives CPaaS
Newly appointed TelcoSwitch CEO Matt Mansell aims to leverage his software know-how and position the channel business at the vanguard of the burgeoning Comms Platform as a Service market.
Rishbeth: 'At last a plan'
The postponement of Openreach’s trials speak of an industry very much finding its feet in the run up to 2025. Here, Focus Group CTO Vicki Rishbeth addresses the key questions facing many comms providers.
Beating 2025 inertia
The PSTN shut down in 2025 is a critical watershed moment for the industry but right off the bat we have a delay to the pilot switch offs in Salisbury and Mildenhall due to inertia among some CPs and end users.
Openreach flexes 2025 muscle
The delayed Salisbury and Mildenhall PSTN shut downs planned for April were pivotal, but with strong measures now in place to ensure the new October deadline is met, two key questions have emerged:
Funding opportunity emerges
B2B APM (Alternative Payment Methods) Director Dan Proctor discusses a new subscription funding model that enables channel organisations to underpin cash flow and move further and faster on their growth ambitions.
A catalyst for change
In this strategy update ITS CEO Daren Baythorpe displays a clear intention to turn full fibre industry transformation into a catalyst for positive change among channel partners.
A balanced agenda
Responding to the market forces that will shape the future of billing, Tekton MD Harry McKeever has struck a balance between taking actions to drive innovation while moving the needle on today’s opportunities and challenges.
Put second use first
Manufacturers must shift gear to realise sustainability potential, according to ETB Technologies Managing Director Nick Stapleton.