Customer protection is key
Staggering under the potential threat of security crises and compliance failures, SMEs are turning to their tech providers who they hold accountable for protection.
Features
A Daly digest in comms
Dalycom is a bastion of customer service – to be anything else is folly, according to MD Amanda Daly who also ensures the firm is an authoritative voice of the industry.
KCOM’s era of rejuvenation
Following strategic investment in a refreshed channel proposition resurgent KCOM is giving partners the flexibility and agility they need to underpin and support their value added services.
Butt talks Mitel's cloud vision
Going private is not the only planned outcome of Mitel’s $2 billion sale to Searchlight in April.
Exclusive CEO seeks high growth his way
Exclusive Group CEO Olivier Breittmayer put to bed any idea of a merger when he sealed a major investment transaction with new owner Permira.
Burton maps path for merged tech giants
The acquisition of Polycom by Plantronics is an apotheosis, a time for Plantronics to assert pre-eminence on the global stage.
Security threat downplayed
Sections of the comms sector continue to reduce VoIP security threat levels to ‘moderate’ and sit on their hands in the face of belligerent cyber attacks.
Zest4 raises the IoT bar
It is not beyond the bounds of all resellers to secure a share of the IoT market, argues Anton le Saux, Zest4’s Head of IoT, who says it’s not only doable but straightforward.
Former soldier risked everything on cloud mission
Vapour Cloud CEO Tim Mercer’s decision to go it alone shows us a man with the courage of his convictions no matter the risk.
Woodhead: A vociferous force for good
Simwood Managing Director Simon Woodhead continues to expose the industry’s ‘dirtiest secret’ ...
Hughes sets the Pace
Pace Telecom CEO Jamie Hughes has embarked on another expansion period with acquisitions and channel development dominant aspects of his growth strategy.
Powell: Does fixed line still make sense?
Just Telecomms CEO Richard Powell’s grand project shows the depth of his conviction in a mobile-first future and strong belief in the power of the channel model to deliver it.
Meaningful Insights
For Emma de Sousa, Senior VP of Insight, leadership is a vocation, a calling to build teams whose members live and breathe the core cultural values that she helps to instil.
Horton's new path to growth
Russell Horton’s obsession with business growth continues unabated as he releases the great potential that lies within FluidOne – and his CEO appointment in April means the game is on.
Glide spreads its wings
With its strategic roadmap and rebrand now cemented, Glide Business has the backing to expand its partner base as a national supplier of alternative connectivity services.
Boucher’s bid for growth steams ahead
Excalibur Communications CEO Peter Boucher has promised to ‘expand and strengthen the company’ following the MBO he led in May. Here’s how...
Why consultation is key
A growing bevy of cyber crime threats show that the old vendor-led model of selling security has collapsed.
AI revolution advances
The key message about the rise of AI is that its lead role in the contact centre space is inevitable and truly revolutionary, according to Avaya’s Solutions Marketing Director Natalie Keightley.
TTG’s big master plan
With one acquisition under its belt and a five year growth plan set in stone, The Technology Group has added a strong emphasis to its short and long-term ambitions, says MD Jonathan Marsden.
Blog: Summer sizzle and the right to be known
Well it’s proving to be the best summer for many a year and us older heads are recalling hosepipe bans, standpipes, long hair, flares and Mungo Jerry.