Industry hopes for swift uptake of Software Defined Network (SDN) are likely to be dashed unless a programme of end user education is established.
Research by Exponential-e has revealed that 86 per cent of businesses do not understand SDN while 95 per cent do not know what benefits it could bring to their enterprise.
"An agile and responsive network is central to driving competitive advantage," said Chris Christou, Director of Engineering at Exponential-e. "Providing a business with the ability to manage and control their network themselves enables them to support their business internally in their drive for increased revenues."
SDN effectively allows organisations to reconfigure network services on-demand. Enterprises can adapt the services that network providers deliver through a self-service interface.
"SDN increases efficiency and supports the flexibility demanded by fast moving organisations that are tasked with responding to unexpected outages and breaks in service," added Christou
"Using the database as a master A-Z then it's possible to map the optimum route to instantly reconfigure networks, reduce latency and meet peaks or troughs in demand.
"SDN effectively removes the impenetrable barrier between a customer and network provider, providing a more flexible and agile way to manage network configurations."