AI
Cavell’s AI platform helps give greater Channel Insights
Jabra research shows workforce AI disconnect
Cisco study predicts major revenue shift to AI
GoTo launches AI-powered CX suite
GoTo has launched a suite of AI-powered, multichannel customer experience tools for SMEs as weRingCentral adds AI-powered capabilities
RingCentral's launch of a real-time native AI assistant for agents and supervisors coincides with new data that shows a gZoom launches AI-first documents solution
Zoom has expanded its collaboration suite with a documents solution powered by its AI Companion software.Job losses and security lead AI fear factors
Job loss fears top the list of worries that IT decision-makers have about AI use within their organisation (37% oSoftcat and SysGroup go to market with AI services
A strategic partnership will see Sysgroup provide machine learning services for Softcat clients.Tollring adds AI-powered cloud call recording
Tollring channel partners can now offer an AI-powered cloud call recording solution, Record AI, to their customers. The solution is a platform-agnostic cloud call recording solution that facilitates compliance and delivers automated intelligence.Consortium assesses AI's impact on tech jobs
The just-launched AI-Enabled ICT Workforce Consortium is led by Cisco and joined by Accenture, Eightfold, Google, IBM, Ind