AI
Softcat and SysGroup go to market with AI services
A strategic partnership will see Sysgroup provide machine learning services for Softcat clients.Tollring adds AI-powered cloud call recording
Tollring channel partners can now offer an AI-powered cloud call recording solution, Record AI, to their customers. The solution is a platform-agnostic cloud call recording solution that facilitates compliance and delivers automated intelligence.Consortium assesses AI's impact on tech jobs
The just-launched AI-Enabled ICT Workforce Consortium is led by Cisco and joined by Accenture, Eightfold, Google, IBM, IndGoTo adds AI innovations alongside enhancements
GoTo has boosted its portfolio with the introduction of AI innovations and more than 60 new offerings, capabilities, and features .AI spend to increase but education needed
Nearly two-thirds of UK businesses plan to invest more in AI across 2024, yet only half (51%) understand how it can benefit their operations, according to NetApp.Pragma brings AI boost to UCaaS platform
Pragma has launched Engage, a new website widget offering one-click voice calls, video calls and AI-powered webchat.TD Synnex to bring AI-embedded processors to partners
TD Synnex partners will be amongst the first in the industry with access to devices powered Qualcomm’s AI processors, expected to be announced by PC systems vendors in mid-2024.Microsoft invests $20bn in AI cyber security
Microsoft is halfway through a four-year, $20bn investment programme to unlock AI’s role in protecting businesses from increasingly fast and sophisticated cyberattacks.8x8 adds AI capabilities to XCaaS Platform
8x8 has added real-time meeting transcriptions and smart summarisations to the AI feature set of its XCaaS platform.GoBig Online launches AI voice generator
GoBig Online has this month launched an AI-based voice on-hold solution to address the pain of updating customer IVR and hold messages.
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