AI
Avaya furthers integration with Google Cloud
Avaya has furthered its integration capabilities with Google Cloud Contact Center AI, enabling the vendor to embed Google’s machine learning within Avaya contact centre tech, making for easy integrIBM Watson initiative spurs AI adoption
IBM is making its AI system Watson capable of being deployed anywhere in a move to drive adoption.Winfield tips AI as 2019's key technology
Facilitating seamless human and non-human interactions for the betterment of the customer experience must be a top pEC launches pan-European AI strategy for business
EU member states and the European Commission have defined a series of joint actions to increase investment in, make more data available, foster talent and ensure trust around AI.
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