Tollring has launched a cloud-based solution to help service providers reduce risk from scam calls, with the UK set to introduce regulatory requirements by 2022.
Called Scam Protect, the software uses intelligent algorithms to analyse call traffic and identify irregularities and fraudulent activity.
CEO Tony Martino says: “The cost of scam calls is huge and now with more people working from home and more telephony conversations taking place across IP networks, the demand for protection is growing.
“We are helping providers to take control of call traffic as they face mounting pressure from customers and regulators to mitigate the problem. This is all about protecting customers but it is also about protecting the brand reputation of those delivering services.”