Tollring has signed a global strategic alliance with PingCo to include its offerings within PingCo’s broader Microsoft ecosystem.
PingCo will offer Tollring’s Analytics 365 Call Analytics and Call Recording services as an integrated addition to its TCAP Services Hub platform.
Tony Martino, CEO of Tollring said: “We’ve worked closely with Microsoft to develop our analytics and recording services for Teams. Integration with TCAP enables service providers to transform their Teams proposition and add maximise customer experience.”
Dan Pearson, CEO and Founder of PingCo, adds: “We are seeing a huge uptick in the Teams Calling market with Operator Connect. Adding services likes Analytics 365 to the TCAP platform gives our partners a range of new applications to deliver to their customers.”