Sippio has launched a suite of services to enhance the customer experience delivered through Microsoft Teams. The solution, Sippio CX, will be available through a strategic partnership with Tollring.
The suite comprises Sippio Reporting, Sippio Recording, and Sippio Recording + AI. Underlying the solution will be Tollring’s Analytics 365 platform, powering data handling and visualisation.
Adam Cole, CEO of Sippio, said: “We continue to go beyond voice to meet and exceed the demands of organisations of all sizes.
“By integrating Analytics 365 into our solutions, we are empowering channel partners and service providers with the tools that their customers need to gain deeper insights and a more robust analytics framework.”
Tony Martino, CEO of Tollring, added: “With Analytics 365, we’re providing organizations with the means to fully leverage their data, enhancing both strategic decision-making and operational efficiencies.”