Zoom Communications is strengthening its long-term commitment to the EMEA region with a series of strategic senior appointments aimed at driving growth and enhancing customer success.
This includes Steve Rafferty as Head of EMEA GMT, Jim Butler as Head of Northern Europe, Nadja Risse as Head of DACH & CEE, and Christina Daly joined as Head of People Experience EMEA.
Together with other cross-functional and technical leaders, they form the EMEA leadership team.
These senior hires mark a step in Zoom’s efforts to solidify its footprint in EMEA, its largest international market outside the US, through deeper local engagement and support at the most senior level.
This builds on recent milestones, including new office openings and the inauguration of the Zoom Experience Center in London.
With a focus on localised solutions, robust security, and data sovereignty, the leadership team will work together, along with external Zoom partners, to drive innovation and set the standards for modern collaboration.
Steve Rafferty, as Head of EMEA GMT, oversees Zoom’s EMEA operations. Drawing on extensive experience from his previous role as VP International at RingCentral, Rafferty is well-positioned to capitalise on growth opportunities in the region.
He will focus on uniting internal teams, partners, and customers.
Jim Butler joins from Palo Alto Networks, and leads Zoom's go-to-market efforts across Northern Europe, which includes the UK, Ireland, the Nordics, and Benelux.
Butler will be responsible for managing operations, driving sales strategies, and leading business development initiatives, and brings extensive experience in driving success in local markets.
Nadja Risse drives Zoom’s business operations across the DACH (Germany, Austria, Switzerland) and CEE (Central and Eastern Europe) markets.
With over two decades of technology sector experience, Risse will focus on driving growth, developing new sales strategies, improving regional collaboration, and strengthening relationships with key clients and partners in these markets.
Christina Daly, Head of People Experience in EMEA, is responsible for enhancing employee engagement, driving talent development, and creating a workplace culture that values diversity and inclusion.
Daly will play a pivotal role in aligning Zoom’s people practices with its mission and values, creating a people-first environment.
Rafferty concluded: “We will continue to invest heavily in the region, delivering high levels of customer care and working with our partners to bring Zoom’s platform to more organisations.”