TelcoSwitch has expanded its CallSwitch platform with the addition of CallSwitch for Teams.
New tools include intelligent call routing, enhanced resilience, call recording with compliance options, international numbering and inclusive calling plans.
TelcoSwitch CEO Russell Lux said: “As far as collaboration software goes, Microsoft Teams is a hugely popular choice for many businesses. However, the reality is that it’s been poorly served for voice.
“With CallSwitch for Teams we’re delivering a service that enables our channel partners to add technical value to their customers’ Teams deployments while protecting their ongoing licence revenues for hosted voice.”
Aaron Foster, CTO of TelcoSwitch, added: “We’re giving customers the choice of using our Communicator endpoint or Microsoft Teams, depending on their requirements.”