US-based IT solutions specialist American Digital Corporation's 2014 State of SAP Report shows a rising trend to managed services.
The study aims to show trends driving SAP use, and found that 61% of IT leaders plan to invest in outsourced managed services in the next two years, while only 39% will depend on in-house resources for SAP support.
The US is generally regarded as being one-two years ahead of Europe in the take-up of SaaS and managed services. There seems to be a recognition of a skills issue with SAP use. Even so, it says, despite an overall growing dependence on third party support, there remains a hesitancy to outsource infrastructure. SAP HANA, SAP Mobile and Managed Cloud rank as the most in-demand SAP offerings.
"SAP environments are relying more heavily on outsourcing to maximise overall efficiency," said Bill Loupakos, VP of Professional Services, American Digital.
"Today we see companies comfortable with outsourcing application support, but many are still holding on to the infrastructure in-house. Providers have evolved to meet these growing market demands, so companies can maximise cost savings and efficiencies and focus their intellectual capital on their business processes and compliance."