Driving Transformation Through Connectivity

Kathy Quashie, Director Enterprise Indirect Partnerships at Vodafone UK talks to Comms Dealer about key industry trends in connectivity.

In this issue
  • Catch up with the latest news in comms
  • Top Story: Gamma - Time to ramp up action
  • Business Matters: Gaining a start-up edge
  • Leadership Matters: Identifying today’s success factors
  • Markets: Where is contact centre technology nheading post-Covid?
  • Interview: Why still legacy billing?
  • Viewpoint: Empowered by billing
  • Interview: Harnessing industry evolution
  • Expert Comment: Harnessing cloud contact centres
  • Market Review: Defining a long-term billing strategy
  • Business Matters: Motivated by a higher purpose
  • Special Report: Sustaining Covid urgency ahead of 2025
  • Kaleidoscope: Diversity breeds success but more commitment is required
  • Comms People: This month’s movers and shakers
In this issue
  • Catch up with the latest news in comms
  • Top Story: PE deal cements ANS and UKFast
  • Interview: Redsquid CEO from spare bedroom to buy and build
  • Channel Champions: Channel emerges from lockdown to hail team champions
  • Insight Session: Why long-termism is key to success
  • Comms Vision: Value creation in disruptive times
  • Special Report: Defining the new workplace narrative
  • CEO Interview: Gilder on navigating leadership priorities
  • Business Interview: PromptVoice CEO turns up the volume
  • Mobile Data: The big opportunities in your back yard
  • Business Matters: Thinking like a start-up
  • Kaleidoscope: Fortune favours the brave in fibre but proceed with caution
  • Comms People: This month’s movers and shakers

Market alignment: Customer behaviour trends

Learn about customer behaviour trends and what they will mean for the channel's connectivity and service providers.

In this issue
  • Catch up with the latest news in comms
  • Top Story: Major Fern deal boosts Giganet
  • Interview: UKCloud CEO on competing with the tech giants
  • Interview: Mitel chief spotlights channel’s pivotal success factors
  • Insight Session: Collaboration - The new super solution
  • Interview: Content Guru on harnessing the X factor
  • Market Insights: How to make gains in mobile
  • Interview: Tollring Chief Exec on why it's prime time for CCaaS
  • Channel Forecast: Why total strategic alignment is key to success
  • Wellbeing Matters: Tee up for mental health
  • Business Matters: Why the comms sector enthrals PE
  • Interview: Pangea on monetising mobile data
  • Kaleidoscope: Pandemic widens digital skills gap
  • Comms People: This month’s movers and shakers

Bounce Back: How High-Value CX Gives Your Customers the Tonic for Recovery

CX is going to be the most important factor for many businesses over the coming 12 months, and your customers are desperate to differentiate themselves through the quality of the customer experience they deliver.

In this issue
  • Catch up with the latest news in comms
  • Top Story: Doors open up in home market
  • Business Interview: Full Fibre poised for superfast scale-up
  • Interview: CityFibre rallies ISPs to light up home user market
  • Special Report: Industry survivors reflect on 25 years
  • Business Profile: Fazelynia on her ‘special touch of Zest’
  • Market Review: Building strength in the UCaaS rush
  • Viewpoint: Craven charts extent of UCaaS growth
  • Wellbeing: Calling all golfers! Swing into action and support MHA
  • Profile: SiPalto chief in full voice
  • Strategy: Points to consider when setting out your UCaaS plans
  • Insight: How 8x8's engaging with UCaaS
  • Interview: Jola on growth path
  • Profile: Roan’s disruptive mission
  • Case study: How Zen's staff wellness plan drives success
  • Viewpoint: Mitel puts productivity into focus
  • Kaleidoscope: Times have changed but this industry will always innovate
  • Comms People: This month’s movers and shakers
In this issue
  • Catch up with the latest news in comms
  • Top story: Jola boosted by BGF investment
  • News Interview: Flick switches Onecom into rapid scale-up mode
  • INCA Chair aims to accelerate full fibre agenda
  • Insight Session: Setting a hybrid working strategy
  • Profile: Phoenix Datacom’s post-MBO strategy
  • Industry report: Managing the threats
  • Profile: Dunedin IT CEO on expansion moves
  • News Interview: What next for 9 Group?
  • Profile: Firstcom Europe - The player that went international
  • Sector Review: Industry set for change
  • Comms People: This month’s movers and shakers
  • And much more...
In this issue
  • Catch up with the latest news in comms
  • Top Story: Onecom snares close rival Olive
  • News Interview: Gamma launches Horizon Contact
  • Interview: Commsworld CEO outlines big expansion plans
  • Interview: Incoming IPI chief sets ambitious triple growth target
  • Profile: Barclay boosted by key university deal
  • Content Guru CEO lays out full scale growth plan
  • Diversity Matters: How Exertis drives the D&I agenda
  • Market Analysis: FTTP upgrade opportunity beckons
  • Channel Forecast: The big themes defining the next chapter
  • Insight Session: Bringing multifaceted hybrid solutions into focus
  • Wellbeing: Mental health workshop opens minds at Virtual1
  • Market Review: 2025 – Why the channel must act now before it's too late
  • Kaleidoscope: It’s time to switch customers on to the big switch off
  • Viewpoint: Getting the right solution mix
  • Market Report: Driving value in agility
  • Comms People: This month’s movers and shakers

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