8x8 has enhanced 8x8 XCaaS to boost company-wide collaboration and both employee and customer experience.
The new enterprise features optimise the moderation, performance monitoring, and participant engagement of large meetings, expand global reach, and provide additional customer engagement features.
“As organisations shift to a hybrid and distributed workforce model, they understand the importance of continually evolving and improving company-wide collaboration and communication capabilities,” said Rob Pilgrim, Global Vice President of Product Management.
“We continue to innovate and advance 8x8 XCaaS as we help organisations move forward and optimise their workplace communications to drive productivity and employee and customer engagement.”