Xelion has released version 8.3 of its platform with new features designed to enhance usability.
Version 8.3 comes with a text to speech auto-attendant and the ability to create custom statuses, such as “holiday” or “maternity leave”.
User softphone layouts can now be saved as templates and deployed across departments and organisations and a new Call flip feature enables users to switch a call to any of their other devices.
Xelion has also improved the to-do list and call pick-up functionality.
This first rolled out to partners on 4th December, enabling them to test new features before making it available to customers on 19th December. All users receive the update at no additional cost.
Xelion’s UK MD, Dave Reynolds, said: “The release of Xelion 8.3 marks the end of a fantastic year for us, and will get 2024 off to a great start too. As ever, we’ve consulted partners on the features they and our users would like to see. For us, this is critical to making a user-centric service.”