Cross Connect is transforming how Channel Partners deliver unified communication services in the UK. Our cloud-based telecoms solution offers unparalleled flexibility and adaptability, empowering businesses for significant growth. Whether catering to small startups or large enterprises, Cross Connect simplifies advanced communication effortlessly.
Powered by an industry titan
Cross Connect is powered by NetSapiens, a Crexendo Company, but is completely tailored to TSI. This enables us to change almost anything to create a bespoke platform for partners’ needs. And, great fact - partners using the NetSapiens platform experience growth at twice the industry rate. With 5 million users, it’s full steam ahead on market acquisition.
Seamless CRM and API integration
In a matter of seconds, Cross Connect can be integrated with over 300 of the most well-known CRMs, and APIs allow integration with in-house systems.
100% uptime in 2023 and 2024
We use multiple carriers and data centres for failover if ever there’s an issue. With no downtime experienced since launch, Cross Connect is a robust and stable platform. Geo-redundant resilience means we use several geographic locations to increase reliability and availability.
Customisable subscriptions
A high level of customisation means Cross Connect is cost[1]effective across all industry sectors. This allows resellers and MSPs to present a financially viable proposition for hotels, schools or any environment where there are endpoints with high/low usage.
CallCabinet integration
Cross Connect has CallCabinet integrated within the platform for call recording and analytics at the push of a button. Beyond its use within compliance and training purposes, CallCabinet Analytics even analyses client emotion and customer engagement levels so resellers’ customers can tell if they’re providing the right level of service.
AI voice recordings
How about an additional revenue stream which is zero touch? PromptVoice is fully integrated so our partners can offer AI-voice call recordings and royalty[1]free music instantly.
At TSI, we’re growing our team to support our increasing numbers of partners. With recent additions to the support and account management teams, we’re in an excellent position to support resellers and MSPs. Cross Connect - it’s worth a conversation.
Visit our website to learn more: https://www.tsicomms.co.uk/