F-Secure’s new Global Partner Program aims to boost the technical knowledge of its partners.
A survey last year by F-Secure found that technical and security know-how is key for IT security resellers: Two-thirds of customer respondents said they rely heavily on their IT provider for security or choose providers who specialise in security.
The survey also found that technical/security know-how, along with trust-based relationships and fairness of contracts, are the most important qualities organisations look for in IT resellers.
According to F-Secure Head of Channel Development Elena Zykova, IT resellers need to capitalise on this trend to help more organisations embrace the diverse range of cyber security technologies and solutions flooding the market.
“Organisations need to feel confident in an IT reseller’s security competence and know-how to build trust," she said.
"But the current demand for skilled cyber security professionals far outweighs the supply, which is problematic for IT resellers that want to provide security to their customers.
"A big challenge for these resellers is educating customers on why more mature cyber-security capabilities, like those offered by detection and response solutions, are important to counter today’s attackers.”