Content Guru's relationship with Verint has strengthened following the cloud contact centre firm's designation as a Verified Interactions and Workforce Management (WFM) Support Partner.
Content Guru has operated as a systems integrator for Verint since 2016.
Over 10,000 organisations in more than 180 countries (including over 85% of the Fortune 100) leverage intelligence derived from Verint's solutions.
As a Support Partner, Content Guru will deliver an end-to-end solution with Verint for every aspect of the contact centre service through its storm platform.
Content Guru Deputy CEO Martin Taylor said: “Verint forms part of storm’s largest global deployments, so it is great news that Content Guru is now a Verified Support Partner. Delivering a better agent experience is key part of Content Guru’s core mission.”