Comms Dealer

Voyager Networks is targeting the mid-market contact centre space having joined forces with Enghouse Interactive as a Silver Partner in its EMEA channel programme.

Voyager Networks will offer the Enghouse Interactive Communications Centre (EICC) and the Quality Management Suite (QMS).

Peter Howells, Director, Voyager Networks, said: "We have a strong horizontal capability in networks, network security and the overlying collaborative application layer coupled with a vertical footprint in the housing, academies and construction sectors.

"Partnering with Enghouse strengthens our presence and capability in these markets."

Nimans is holding a series of two-day engineering courses offering Samsung WLAN training programmes that include site surveys, protocols, system troubleshooting and software.

Nimans says the WLAN market grew by up to 30% last year, with the £250m UK sector accelerating much faster than the PBX arena.

Samsung's WLAN solution has been developed from the ground up based on making adoption simple, and features just two main components - Access Points and their Controllers.

Paul Burn, Nimans' Head of Category Sales, said reseller support resources have now been tripled by the distributor to cater for the continued high demand.

"We are still at the very early stages of the WLAN journey and it's really captured the imagination of our customers," he said.

"Ever-increasing reliance on smartphones, tablets and watches is driving growth. Some 45 million devices were manufactured for the UK market last year with WiFi a key connectivity component."

He added: "We've already created a massive response and more exciting times are ahead. There's unlimited potential for resellers and we're here to help them every step of the way as part of our comprehensive WLAN portfolio."

Six Degrees Group (6DG) has been selected by Cintra HR and Payroll Services to host its integrated HR and Payroll product Cintra iQ, saving it thousands in security costs.

In line with the launch of Cintra iQ, Cintra required a new hosting provider with full disaster recovery that would be more effective than their existing on-premise solution.

By hosting the new product in the cloud, Cintra decided they could provide customers with improved 'mix and match' capabilities, as such a solution would allow simultaneous log-in to one centralised platform.

Carsten Staehr, CEO of Cintra, commented: With our launch of Cintra iQ SaaS we conducted research into the optimum hosting solution. It needed to be cost effective and flexible but more importantly tick all the boxes in relation to compliance, data protection, disaster recovery and business continuity.

"HR and Payroll data is highly sensitive, so these issues are of paramount importance to us and our clients. Another key factor in our decision was the guarantee that the solution was, and always would be, hosted in the UK."

Six Degrees Group's (6DG) growth ambitions have been boosted by a £12m organic investment programme.

The additional capital investment comes six months after funds managed by Charlesbank Capital Partners acquired 6DG with the goal of building the UK's largest mid-market managed services provider.

With plans to recruit 50 people 6DG will be building and developing its sales, marketing and customer service teams, among others, to service its growing customer and partner base.

The £12m investment for growth is a purely organic play designed to complement 6DG's ongoing ambitious acquisition agenda.

Alastair Mills, CEO of 6DG, commented: "We want to own the mid-market. We now employ 400 people, have over 2,000 customers and own a comprehensive technology infrastructure. Now we are making a recruitment investment as we look to bring the best talent in our industry to fuel our future growth."

Channel investment company MXC Capital has agreed to cornerstone a placing of new ordinary shares in Castle Street Investments (CSI), an AIM quoted cash shell, in conjunction with CSI's proposed acquisition of Selection Services Investments, a provider of IT solutions and cloud services.

This acquisition kicks off a buy and build in the IT solutions and cloud services sector supported by organic growth.

Selection is an established business with £35 million of revenues, 65% of which are recurring. The acquisition represents a platform acquisition to start a buy and build in the IT solutions and cloud services sector, with a focus on the fragmented smaller end of the market.

MXC is investing £12.9 million out of a total placing of £30 million, amounting to 24.9% of the enlarged share capital of CSI.

The Placing was more than 2x oversubscribed and supported by high quality institutional investors.

In addition, MXC has been granted, subject to certain vesting conditions, evergreen warrants over 5% of the enlarged share capital of CSI at a price of 30 pence per CSI share, with subsequent adjustment to reflect any further equity issues.

CSI will acquire Selection on a debt free basis and will have £16.5 million of available cash resources and terms agreed on a debt facility of £7 million to support its strategy.

Peter Rigg, Chairman of MXC, said: "I am delighted to announce the second IPO led by MXC. The experience and skills of MXC in the sector will again be at the disposal of the Board of CSI in creating shareholder value. The transaction demonstrates the MXC model at work - identifying the opportunity, advising on the transaction, securing the funding - in this case twice over subscribed - and then adding the operational management experience to drive the buy and build opportunity. It's a good start to the year for us."

Following the Re-Admission of CSI to trading on AIM MXC will have a portfolio of six quoted investments and five private investments.

The Transaction is conditional upon the passing of resolutions by shareholders of CSI at a general meeting to be held on 20 January 2016, with admission of the enlarged share capital to trading on AIM expected on 21 January 2016.

Selection reported EBITDA of £3.3 million in the year ended 30 June 2015 and, as result of its capital structure (including bank debt and loan notes as is typical of a private equity owned business), a loss before tax of £1 million.

As at 30 June 2015, it had net liabilities of £24.9 million which included net debt of £20.4 million.

SIPHON Networks has been credited with the Microsoft Partner Gold Communications Competency just months after achieving Silver Communications Competency.

Ciaran Bolger, Sales Director at SIPHON, said: "We've invested in the skills, documentation and systems to reinforce our technology enablement offering for Microsoft Enterprise Voice.

"The cloud PBX opportunity for Gold Communications Partners that truly understand voice remains largely untapped. And the opportunity isn't restricted to greenfield sites. SIPHON can run health checks on existing voice deployments to test readiness for cloud PBX, as well as offering hybrid solutions as part of an overall evolution strategy."

Giuseppe Fragale, who runs the Microsoft UC Technology Practice at SIPHON, added: "SIPHON has a specialised in-house team that continues to help Microsoft partners overcome the integration challenges they face as they build their own Microsoft voice-in-the-cloud expertise."

SIPHON's Microsoft voice-enablement portfolio includes white labelled professional services, a Proof of Concept on Demand evaluation environment, plus a range of Microsoft Lync/Skype for Business end points with pre-provisioning and configuration services.

Alternative Networks has been awarded Platinum Partner status by Avaya.

The recognition was based on direct customer feedback on Alternative's ability and service, as well as Alternative's knowledge, training and certification.

Neil Rampe Commercial & Marketing Director at Alternative, said: "This is an excellent achievement and the Platinum Partner Status is testament to a mixture of proficiency, exceptional customer service and hard work."

Being a Platinum Partner carries a number of benefits, including securing stronger commercials.

DrayTek has launched the Vigor 2860Ln LTE (3G/4G) router, the latest in its business class Vigor 2860 series.

"4G/LTE is now a realistic practical option for many network requirements as an alternative to or augmenting fixed-line applications," said Julian Hubble, Sales and Marketing Manager, DrayTek UK.

The Vigor 2860Ln includes a SIM slot in the back of the router allowing users to insert a 3G/4G standard SIM card with the service provider of their choice.

The router can utilise 3G/4G as a 'pop up' broadband facility where fixed lines are not available and 3G/4G provides the main connection.

Common applications include construction sites or visiting teams, or permanent usage where fixed lines are slow, not available or less effective.

The router also functions as a secondary failover connection in the event of the fixed (primary) line failing.

It can also balance traffic across a main line connection and 3G/4G for optimum speed using DrayTek's load balancing features.

The product ships with two LTE antennae that can be attached directly to the router or positioned away from the device using its magnetic extension allowing users to fine tune the exact aerial position for optimum signal strength.

"As well as LTE connectivity for data, the Vigor 2860Ln makes good use of SMS text messaging," added Hubble. "Texts can be sent to the router to check its status or even reboot it with an appropriate command.

"The Vigor 2860Ln also supports WiFi and all of the business class features associated with the popular Vigor 2860 series routers."

After a lengthy holiday break, a lot of people returned to work and noticed that several colleagues were missing. Not just in comms, but in every office throughout the country - people suddenly disappeared, writes Clive Jefferys, Managing Director of telco recruiter JMA Network.

It wasn't alien abduction, but the beginning of the busiest period in the recruitment year! Several colleagues may have announced their resignation at the Christmas party, officially or on the sly. Others announced their intention in the last few days. But either way, this prompted three questions from you - why, where and how much?

There are many factors at play here. The most common include new pay plans, opportunities for promotion or just that simple realisation that it won't get better all on its own.

The winds of change blow hard through the winter months.

For hirers this means cuddling your best performers while looking outside for new hires. People are on the move right now. So whether you manage your recruitment needs directly or use agencies, this is the time to push your way to the front of the queue.

Nine Group is gearing up to launch connectivity and hosted telephony services through Nine Networks, a new division headed up by Barnes Clutterbuck (pictured). The acquisition of a data services business last summer provided a foundation for Nine to create its own data network, offering a full portfolio of broadband and Ethernet services to be rolled out later in Q1 2016.

Nine will also provide SIP and hosted IP telephony services following a trial run in Q1 ahead of a full launch in Q2.

A key part of the proposition is a revised ordering, provisioning and management portal.

"Nine has invested in software development throughout 2015 to develop an intuitive interface that gives resellers the visibility and information to better manage their client base," said Clutterbuck, MD, Nine Networks (formerly Nine Group Operations Director).

"Being in control of our own network portfolio rather than buying from other players will help to improve both the commercial and service offerings that we provide for our resellers through Nine Wholesale."

The Gloucestershire-based service provider has witnessed 10% growth in channel numbers and growing demand for SIP and hosted services.

CEO James Palmer commented: "Nine Networks is a major step for the Group and represents a key development in our business transformation.

"The networks division's product set will help our existing 450 resellers to be more successful, as well as play a key role in attracting new resellers to our business."