Nuvola Distribution has sealed a partnership deal with NICE, the provider of cloud and on-premises enterprise software solutions.
Through Nuvola, UK channel partners will be able to deliver NICE technology based on Robotic Automation Processes, Artificial Intelligence and Workforce Engagement Management (WEM) to businesses throughout the United Kingdom and the Republic of Ireland.
“Businesses around the world are recognising now, more than ever, the need to utilise intelligent automation and Artificial Intelligence to improve the WEM for employees and their customers, especially as many workers engage in their business from home," stated Michael Lloyd, MD, Nuvola Distribution.
"Now channel resellers can transition their client’s into robotic automation processes for greater customer insight and significantly improve customer and employee experiences.”
John Byron, UK&I Channel Manager, NICE, added: “We predict massive growth in this sub-sector of the CX revolution in RPA and AI, and partnering with Nuvola puts us closer to the channel with its Professional Services Distributor model."