Viegli has been appointed as UK distributor for Optymyse, adding to its Mitel and AI portfolio, helping promote the software solution as a standalone tool for resellers.
Stephen Pace, Strategic Partnership Consultant commented: “Working with Viegli means utilising the company’s industry knowledge and makes them an ideal partner to add value for the reseller, offering sales psychology, live demonstrations, and training as part of the onboarding process.”
Optymyse is customisable and works on-premise or in the cloud, on any device, in contact centres or as a digital signage or motivational visual communications tool.
Robert Nunn, MD of Viegli, explained: “This adds so much value to our contact centres, with automated alerts and messaging, ease of updates and simple installation.
“Used properly it can tackle expensive workforce issues, such as absenteeism, staff turnover and disengagement.”