Vertiv and Collaborate IT have joined forces to support customers’ growing needs for IT monitoring and management.
Vertiv has signed an Authorised Service Partner Program Agreement, focused on IT Monitoring and Management, with Collaborate IT serving the UK and Ireland to help deliver enhanced solutions, guidance, tailored services and support.
The partnership will bring together Collaborate IT’s expertise working with data centres, server rooms and IT, with Vertiv Avocent suite of IT management tools and devices that includes software, KVM switches, and serial consoles.
The Vertiv Service Partner Program is designed to help partners like Collaborate IT address challenges such as edge computing, digitalisation, and evolving customer demands, helping customers to achieve seamless digital transformation and operational excellence.
Through the partnership, Vertiv expands its service capabilities by providing support during the critical equipment lifecycle and Collaborate IT enables reliable support to maintain business continuity from pre-configuration and on-site setup to rack mounting and system integration.
The Collaborate IT engineers are trained at the Vertiv Academy, receiving hands-on operator training conducted by certified engineers, giving them the knowledge and skills to manage IT monitoring and management equipment and events.
Paul Gohil, CEO of Collaborate IT added: “Being recognised as a Vertiv Authorised Service Partner for their IT Monitoring and Management solution portfolio means we can now provide even more value to our customers by adding to our existing Vertiv Diamond partner level accreditation.”