Agilitas IT Solutions has signed a multi-year agreement with IBM that will provide reseller, MSP and systems integrator customers with access to global multi-vendor channel services.

The collaboration will see Agilitas utilise IBM technology support services and global engineering teams to provide the on-site maintenance that forms part of Agilitas' InventoryAssure+ service.

Inefficiencies in information retrieval are having a negative impact on healthcare and pharmaceutical businesses, according to a survey by 3Gem on behalf of TeleWare.

The study revealed that 94% of respondents in the healthcare and pharmaceutical industries believe an ability to record and recall information quicker and easier would help improve their performance at work.

Fidelity Energy's Head of Channel Sean Dixon has pulled in a bumper sum for Special Effect, the UK based charity which uses video games and technology to enhance the quality of life of people with disabilities.

CableCom Networking Group has signalled a strategic revamp with a name change to Glide. The relaunch focuses on the business, student and residential markets and cements the firm's repositioning and focus on providing infrastructure, connectivity, utilities and technology services to its three key areas of the growing PropTech market.

TalkTalk Business has restructured its partner support operations and increased its sales team by 25%, enabling partner managers to spend more time on developing and supporting fewer partner relationships.

The company has also introduced a two-tier account model for larger partners who have permanent access to an Account Director or a dedicated member of the service helpdesk.

Herts-based Telecom Training Solutions (TTS) has invested in Skype training across its education team in response to an upsurge in demand.
 

Cloud comms firm Telappliant has snapped up Brighton-based hosted telephony provider Orbtalk, creating a business with more than 5,000 SME customers.

Orbtalk's Userve portal enables customers to progress from an online enquiry to a live hosted telephony service within minutes, claims the company, which has multiple points of global presence.

British tech companies attracted almost three times more venture capital investment than any other European country over the past two years, according to figures from London Mayor's agency London & Partners, which found that London's tech firms account for over 80% of all venture capital money invested into the UK since the EU referendum vote.

Contact centre company Sabio has opted for the hosted aBILLity billing solution from Union Street Technologies.

The link up enables Sabio customers to access a white labelled billing management portal to view and conduct reporting on their billing information.

South West Communications Group has extended its data network infrastructure portfolio with the addition of a managed network service.