A difference of opinion among MSPs and their customers on factors that influence the managed services market could signify an urgent need to rethink business models, according to research by IT Europa.
The managed services and hosting industry is seeing an unprecedented level of change, with consolidation and birth of new businesses running at a high level, even for the normally fast moving world of IT.
The organisers of this year's Managed Services & Hosting Summit have released more details about the speaker line-up and the content they will be covering. Staged by IT Europa and Angel Business Communications on 25th September in London, the event has also attracted more high profile sponsorships.
At times like this the ICT industry needs leadership: Collaborative relationships are replacing transactional business, new technologies are on the up and interactions with customers are taking on a whole new dynamic - small wonder comms channel leaders espoused the need to drive change during this year's Margin in Voice and Data event (O