Alcatel-Lucent Enterprise (ALE) and Avaya have signed a strategic partnership to give their customers access to a wider range of cloud transformation solutions.
The deal sees ALE offer Avaya OneCloud CCaaS to its customers, providing advanced AI, Identity and Security, Workforce Engagement Management and customer service capabilities.
Simultaneously, Avaya will offer ALE Digital Age Networking solutions to its customers, covering the full spectrum of enterprise wired and wireless connectivity technologies with advanced cloud platform services.
Jack Chen, CEO, ALE, said: “Avaya’s OneCloud CCaaS platform allows us to work with an to build the deeper and more engaging experiences our customers need.”
Jim Chirico (pictured), President and CEO, Avaya, added: “This partnership represents an opportunity for Avaya and ALE customers to accelerate their move to the cloud.”