CCaaS

A yawning market gap with significant untapped revenue potential exists for resellers that combine unified comms and contac

Trends and technology shifts in the contact centre space are creating a high growth opportunity for the channel, so it

Getting your partner strategy right in the CCaaS space will unlock a market opportunity that is ever-stimulated by innov

Redcentric clients can now access Cirrus’ AI and omni-channel contact centre solutions following a collaboration between the companies.

8x8 has launched a new product line designed for employees outside the contact center that require customer engagement capabilities.

The role of comms resellers in helping SMEs achieve a competitive advantage through the customer experiences they deliver

Sytel, the Aylesbury based CCaaS specialist, is seeking reseller partners keen to become hosted providers and offer a subscription-based software solution to UK SMB and enterprise contact centres.

The number of CCaaS projects outsourced to Support to Win reached record levels during H2 with September seeing more