AI
Microsoft invests $20bn in AI cyber security
Microsoft is halfway through a four-year, $20bn investment programme to unlock AI’s role in protecting businesses from increasingly fast and sophisticated cyberattacks.8x8 adds AI capabilities to XCaaS Platform
8x8 has added real-time meeting transcriptions and smart summarisations to the AI feature set of its XCaaS platform.GoBig Online launches AI voice generator
GoBig Online has this month launched an AI-based voice on-hold solution to address the pain of updating customer IVR and hold messages.TD Synnex highlights industry appetite for AI
TD Synnex has seen more than 2,000 partners engage in its Enablement Journey for Copilot for Microsoft 365.Copilot launch a catalyst for partner growth, says Giacom
Microsoft has made its AI-powered virtual assistant Copilot available to small businesses and will remove the 300-seat purchase minimum for commercial plans.Vodafone and Microsoft sign 10-year AI partnership
Vodafone and Microsoft have agreed a 10-year strategic partnership designed to bring generative AI, digital services and the cloud to more than 300 million businesses and consumers across Europe and Africa.AI opportunity beckons
Here, Tim Britt, Director of Sales & Channel EMEA, outlines what’s needed for the channel to accelerate the AI opTollring set to launch AI-powered call recording
Tollring is poised to launch an AI-driven cloud call recording solution in January.Evolve IP teams with Dubber for AI-Powered platform
Evolve IP has launched an AI-inspired call recording platform, using Dubber’s network-based speech intelligence and pre-packaged sentiment analysis, to enhance the customer experience.Zoom lays foundations for AI push
Zoom will expand its generative AI offering across its platform from Autumn, starting with the launch of its generative AI digital assistant, AI Companion, at no additional cost with paid Zoom user
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