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Redcentric clients can now access Cirrus’ AI and omni-channel contact centre solutions following a collaboration between the companies.
The partnership brings together Cirrus' CCaaS solutions alongside Redcentric's managed service capabilities.
Kieran Brady, Group Sales and Marketing Director at Redcentric said: “This partnership allows us offer the market an omni-channel contact centre solution that will enable them to give their customers a tailored experience that meets their needs.”
Jason Roos, CEO of Cirrus, added: "This collaboration not only enhances the operational agility of organisations but also ensures smarter working and assured availability of services.
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