Home working shift prompts spike in softphone use

A LinkedIn poll conducted by cloud telephony provider Xelion indicates that the shift to home working has spiked far greater use of softphones.

Of the 101 respondents 22% preferred to use a desk phone while a 78% majority opted for softphone use. 

Dave Reynolds, MD of Xelion UK, said: "There is a dramatic shift in the preferred device terminal usage for workers. 

"A generation has now grown up accepting that a telephone is not something in a fixed place, but is rather something that moves around with you."