Pressure from UK resellers has led to a change in distribution strategy for international call management specialist PeterConnects.
The Netherlands headquartered business will now distribute its solutions through Australian distributor Voitec, with the aim of ramping up support for its UK channel partners with customers in APAC regions.
“We work with a number of resellers in the UK that also have staff and offices based in APAC," said Peter Connects spokesperson Tim Field.
"One of their genuine concerns was over the lack of local support and services we were able to offer to their APAC subsidiaries.
"Part of the reason for this expansion was initially driven out of feedback from the UK.”
PeterConnects now provides Attendant Console solutions on Cisco, BroadSoft, WebEx Calling, Microsoft Teams and SkypeForBusiness, offering on-prem, hybrid and full cloud solutions.
“With a combination of strong year on year growth in the UK for the past two years, and a diverse roadmap for the future, we are looking for resellers in the UK keen to add PeterConnects to their existing portfolio,” added Field.