Cirrus will adopt the designation of ‘Integration Partner’ with Nebula following a partnership that sees an integration of their respective CCaaS and UCaaS platforms.
‘Integration Partner’ is an elite designation reserved for top-tier technology collaborators, enhancing the CallSwitch One ecosystem with advanced contact centre capabilities, according to Nebula.
By blending Cirrus Connect with CallSwitch One, the integration delivers a unified experience featuring real-time presence, seamless call transfers between agents and back-office teams, and conferencing across both platforms.
Dan Lloyd, Channel Director at Cirrus, said: “Partnering with Nebula unlocks a wealth of opportunity for the channel partners of both companies. We’re equipping the channel with a differentiated solution that simplifies operations and boosts customer engagement.”
Sam Giggle, MD of Channel at Nebula, added: “This integration underscores our commitment to delivering innovative, tailored solutions that help channel partners, and their customers, thrive in a competitive landscape.”