Astro Communications is opening up a new office location in Newark, Nottinghamshire.
Steve Hodges, Managing Director, commented: "with a growing number of staff based outside of the South East London and Kent areas and with customers located across the length and breadth of the country it makes sense that we have a permanent office for the team to be based at in the midlands.
"Dartford will continue to be our head office and the home of the network operations centre (NOC) but we will have a number of technical and sales staff based from Newark."
Astro has a strong partnership with Newark-based ISP Timico and the benefits of having an office location near the Timico data centre also helped in the decision as to where to locate the new office. Regular access to the data centre and the ability to readily engage with the teams there is key to ensuring a proactive as well as responsive service to Astro's customers.
Hodges continued: "By expanding our office locations to include sites in both the South East and the Midlands, we will not only continue to improve our ability to serve our existing and future customers but also increase the appeal of attracting new staff to the team from further afield.
"We have ambitious growth plans that are built around a strategy of a first class, professional and personalised customer experience matched with technical excellence and anything we can do to support that strategy is a great step forward."
Over recent years Astro has implemented a new strategy with the restructuring of its management team, a change in sales approach and key developments within its product portfolio including building a core network and becoming an independent ISP.