Vcomm has formed a resale partnership with call recording software provider OrecX, enabling the distributor to offer hosted telephony service providers and VARs a fully featured call recording solution.
The agreement includes a full suite of white labelled professional services, and allows VCOMM to offer resellers technical design consultancy, field engineering and technical support.
The solution includes SIPREC standard support, Port Mirroring support, full and selective call recording, live monitoring, multi- hierarchy, PCI compliance and on demand recording. And offers a 'disruptive price level with all engineering required to deploy and support the platform included, claims the firm.
The solutions can be supplied on a per user per month basis and they scale from 100-350 sessions on a single server with clustering to meet higher capacity or resilience requirements, and also offers on-board and network based storage solutions.
The enterprise integration of these solutions provides multi-user hierarchies and configurable user permissions and privileges. PBX integration is included via Port Mirroring or SIPREC and SIP, H.323, SCCP, MGCP and UNIStim Support come as standard.
Managing Director of VCOMM, Steve Harris, said: "There is a clear requirement in the market for this type of solution based on the feedback of our service provider and reseller customers."