Business Systems UK, a call recording and workforce optimisation specialist, has added O2's Mobile Recording technology to its portfolio, strengthening its play in the financial services call recording market.
Mobile Recording from O2 is a network-based solution that captures calls and text messages made and received on any mobile device, regardless of operating system.
The solution also provides flexible service options and can be easily integrated to the existing equipment, whether it is on premise, hosted or hybrid.
O2's Mobile Recording solution is also NICE and Verint SIP accredited, which means that by using SIP connections straight into existing NICE or Verint trading-floor recorders, all mobile and landline calls can be stored, retrieved and replayed in one compliance controlled environment.
Stephen Thurston, Business Director at Business Systems, commented: "Business Systems caters for some of the most prominent organisations in the UK Financial Services market and they trust us to help them avert critical compliance and reputational risks with reliable solutions.
"We have already several successful implementations of O2's Mobile Recording solution and we are confident that this is indeed a perfect fit for us and our customers."
Mark Baggs, Product Manager, O2 Digital UK, added: "Business Systems has been selling, servicing and supporting call recording and related technology for over 25 years in the financial sector."