Ash Patel has joined Cobweb Solutions as Director of Business Transformation.

Patel has been in the IT industry since he was 16 years old. Beginning as an IT lecturer at Uxbridge College, he went on to deliver networks for the RAF and the Commonwealth Games as a Wireless Strategy Architect at Locustworld, deploying wireless cloud infrastructure across sites around the world.

Patel joins Cobweb from Insight where he recently led the EMEA Cloud strategy programme.

Paul Hannam, CEO and co-founder, said: "Ash joins us as we prepare to show the world a transformation. We will soon be sharing new services with our partners and customers, giving them a brand new way of looking at the cloud."

Patel added: "I'll be working with the team transforming 'core' Cobweb as we evolve into an ever-more strategic IT partner for our customers. Our goal is to build mutually beneficial relationships with our partners and customers in order to help each other grow."

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Jola was 'born in the cloud' almost one year ago and to mark its upcoming anniversary the company is launching an automated quotation tool for dealers.

Sales Director Lee Broxson said: "Ultimately the dealer decides the price to their customer and we share the recurring margin 50/50. The same with all our products, they set the price and we automatically pay them half the margin - every month. We offer as much assistance in sales and marketing as needed and we will never compete with our partners. We also handle billing, commissions and 24/7 support."

Andrew Dickinson, MD, added: "We have no base of calls and lines to protect and no leased circuits coming out of contract at 20% of the margin they went in at. This means we can be disruptive and we offer Premium Broadsoft licences with voicemail, SIP trunk, call queue, auto-attendant, UK landline calls and UK mobile calls for one low monthly rental."

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Phoenix has bolstered its relationship with Redmayne-Bentley, one of the UK's largest independently owned stockbroking and investment management firms, with an additional fully managed IT contract.

The three year contract will see Phoenix provide a new Wide Area Network (WAN) based on an MPLS solution that will cover Redmayne-Bentley's 38 branch offices from Inverness to Exeter including its administrative and settlement operations and all its investment management and execution-only stockbroking services, plus the Phoenix DR and Data centre sites.

The contract will deliver Redmayne-Bentley a fully managed solution including the management of the circuits and router hardware (on-site), active and hardware monitoring along with network support (on-site) and break-fix of all router hardware.

The new contract win complements Phoenix's existing hosting contract which already delivers a Private Cloud service, providing secure hosting and supporting a suite of IT services. These include an 'anywhere, anytime' desktop with managed applications, email and Active Directory services.

Steve Vaughan, Phoenix Chief Executive, said: "The solution will include resilient Internet options and take advantage of the new technologies and network services to allow greater bandwidths to be available at less cost improving upload and download speeds.

"As a Financial Conduct Authority (FCA) regulated firm, having a secure IT network that complies with regulatory requirements is critical to Redmayne-Bentley. In addition the company wanted to secure significant savings and generate real efficiency improvements to support the growth of its services to clients."

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Keltec, part of the Annodata Group, has been awarded a place on the G-Cloud 6 framework and will offer its IaaS and SaaS solutions via the government's digital marketplace.

The Annodata Group already has a strong footprint in local government and provides a range of communications, print, document management and data services, meaning the move will help more local government bodies take advantage of the G-Cloud.

Simon Pemberton, Sales Director at Keltec, said: "Local government take-up of services through the G-Cloud has not been as high as other parts of the public sector so we hope that our experience and existing customer base at the local level will help improve uptake.

"Local government is a different beast to central public sector organisations and it is important that providers are able to understand their needs to provide a flexible and personalised service."

The G-Cloud framework is designed to make procurement of cloud services by public sector bodies easier and more cost effective. It is also a crucial part of the government's plan to get more small and medium-sized enterprises supplying government.

Pemberton added: "This will be the first time that Annodata has joined the G-cloud framework and it is the latest step for the company as it continues to grow both organically and through acquisition. We are on course to reach our target of £100m turnover by 2016."

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Dorset-based 4Com was ranked 12th in the Sunday Times Best Companies Top 100 during a business awards ceremony at Battersea Evolution in London on 25th February.

In 2013 4Com was ranked 45th and one year later rose to 16th.

Chairman and MD Daron Hutt said: "Being just outside the top 10 at position 12 is an amazing result, especially as in 2013 we were at position 45. The progression and improvements have been phenomenal."

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NewVoiceMedia has opened a new European development centre in Poland, located in the Hubska Center in Wroclaw, a city which has recently experienced significant growth in the IT services sector and is home to some of the world's leading high-tech businesses.

Chosen for its strong talent pool, the hub is close to Wroc?aw University of Technology which ranks second among the best technical universities in information technology and will provide a base for the company's team of experts while offering capacity for substantial growth.

The centre will support NewVoiceMedia's expansion, strengthen its presence in EMEA and offer the company a facility in which to develop its portfolio.

Jonathan Gale, CEO, said: ""Cloud computing and agile development methods are at the core of our business ethos and the opening of this new development hub reflects our dedication. We now have additional capacity to continuously enhance our platform."

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Hosted comms is the de facto lifeline for comms resellers stymied by diminishing revenues from traditional voice, according to Nick Guite (pictured), General Manager, Indirect and International Sales at BT Wholesale.

"Going hosted is the obvious choice," he stated. "The market is changing so resellers need to extend their portfolios and align their strategies with the evolving requirements of customers who want bigger bandwidth, more applications and the ability to work whenever and wherever they happen to be situated."

Connectivity is key irrespective of business requirements, pointed out Guite, and seamless connectivity across all devices can make the difference between success or failure.

"Build a plan and execute now," he stated. "Start your customers on the journey and they will be less likely to churn.

"Moving customers to IPVS and then into the hosted comms world is an option that throws the market wide open. Hosted is no longer the preserve of enterprise organisations, these solutions can be offered to customers of all sizes. If you don't move, your competitors will as they are hungry to acquire your customers."

The delivery of reliable and affordable products underpinned by business-grade connectivity is a proven formula for success, noted Guite, who is on a mission to give resellers a leg up to hosted revenue generation.

"We work closely with key resellers to help build their individual stories through training, collateral, white label information and other support mechanisms such as running end user events," he said.

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UK tech firms will grow four times faster than GDP this year with the ICT reseller channel at the vanguard of market expansion. In Barclays' just-published Fast Growth Tech survey ICT business leaders predict an average 11% growth with some expecting growth of over 20%.

Sean Duffy (pictured), MD and Head of Technology, Media and Telecoms at Barclays, said: "These predictions reveal the optimism and drive of the UK's tech sector and there is no doubt that the channel will continue to play a significant role within the overall tech industry's impressive growth.

"Strong growth factors for the comms and IT channel are largely driven by its clients being willing to invest in more efficient and scalable solutions that not only increase efficiencies for the end user, but also provide an improved return on investment for their company."

avsnet MD Graham Fry also attributes these bullish forecasts to the transformational power of ICT.

"Communications and collaborative technologies have already demonstrated their ability to improve every aspect of business, so it is not surprising to see such large growth predictions facing the industry," he said.

"As organisations focus on driving business efficiency and identifying technology strategies that cut costs, they are investing heavily in the communications tools and IT services that enable these outcomes."

In what Duffy calls a 'supercharged environment' it is the ICT entrepreneurs with strong leadership skills who will flourish most robustly, says Duffy.

"Strong leadership rings loud and clear as being critical for growth, particularly important in the first few years of a business' life," he said.

"Leadership is even more relevant for fast growth businesses experiencing unique stressors and demands on their cash flow, requiring their leaders to make many major decisions at speed in order to keep pace."

Rainbow has generated just under 15% growth over the past two years driven by demand for 'all things hosted', explained MD Dave Corgat.

"It is important for business leaders to make changes to their organisation to meet these new demands," he said. "Rainbow has invested heavily in CRM so we can better integrate with our customers, suppliers and staff."

GCI CEO Wayne Martin observed: "Confidence is definitely coming back. We have seen this from the quality and breadth of solutions that our partners are bringing to us.

"The rebuild of our network and cloud platforms has enabled us to take advantage of these excellent growth predictions."

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Entanet's growth strategy is in full cry following its multi-million pound MBO in February 2014.

The wholesale connectivity provider has reported annual revenues of £30m, representing 9% organic growth during the year.

Entanet also advanced its post-MBO investment strategy with over £2m-plus going into its national network and other investments made in HR, increasing headcount by 26% to 87 staff.

Elsa Chen, Entanet's CEO, said: "The business is going from strength to strength post-transaction.

"Ongoing investment is crucial to ensuring the performance of our core network and delivering the best customer experience.

"These latest upgrades add significant capacity and strengthen our resiliency, essentially enabling us to keep our infrastructure future-proof and comfortably accommodate the growth in our channel partners' businesses."

The company has also pledged an additional £500k to further invest in its national network throughout 2015.

Chen expects staff numbers to reach 100 across the business by mid-2015.

Entanet has also been redeveloping its back-end systems to ensure a seamless experience for customers.

The commitment and investment to 'Project Jin-Bu' (a staff-voted project name which is a Chinese phrase for Progress) continues to be a key focus for the business going forward.

"Having a single unified but agile operational supporting system is critical in helping our partners grow," added Chen.

"We commenced Project Jin-Bu two years ago with a great deal of planned ongoing financial and resources commitment. Our Salesforce-based platform is now in the third phase of its development plan and has already delivered some really tangible improvement in business efficiency and service level."

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Big strides forward in technology and global business practices have sparked a new industrial revolution where machine intelligence and machine-to-machine communications will ultimately dominate, according to Nikhil Chauhan, Director for Product Marketing, GE Global Research.

On the surface, the modern industrial world looks similar to the industrial world of the recent past. A quick glimpse shows the same aeroplanes, factories, hospitals, utilities, assets, networks, people and processes as before. But peel back its skin and the modern industrial world reveals a paradigmatically different place. There was a time when machines, networks, businesses and people operated as independent silos communicating with each other only peripherally, but the modern industrial enterprise is becoming a deeply interconnected ecosystem of smart machines, Big Data and people, collectively known as the Industrial Internet. This new Industrial Internet revolution features machines that are self-aware, that can connect and interact with other machines and their human operators, that can be provisioned, managed, upgraded, and decommissioned remotely, that function safely and securely, and that can dramatically improve industrial operations at all levels of the global economy.

Machine-to-machine (M2M) communication, a key component of this revolution, has a rich history in the industrial world, and many existing technologies and standards provide a high degree of functionality across M2M communication. Yet these standards are insufficient to deliver the enormous gains in efficiency that are now possible in industry thanks to advances in communications, analytics, computational power, sensors, virtualisation and cloud technologies. Industrial companies need to move their operations into the 21st century to extend M2M interaction to a new level of functionality, efficiency, and potential savings of $320 billion to $640 billion annually.

In the short-term, modern industrial businesses need a data analytics and operations-driven approach that allows them to collect and deliver the right data, from the right end points, in the right velocity and quantity to a wide set of well designed analytics that provide new insights and support more efficient operations at all levels. In the longer-term, industrial companies need a real-time wide area control environment that allows them to safely and securely deploy, manage, upgrade and decommission an increasingly intelligent set of assets in a controlled, deterministic manner, whether the asset is a single device or an entire fleet or plant full of assets.

Impeding these short-term and long-term objectives is the fact that the software and hardware in today's industrial machines are very interdependent and closely coupled, making it hard to upgrade software without upgrading hardware, and vice versa. Also lacking are standards and best practices that support agile development and deployment, as well as the reusability, scalability, interoperability and portability required to leverage the Industrial Internet. What's needed is the technology and best practices that support a data and analytics driven environment based on machine-centric distributed computing models designed specifically for industrial settings.

GE has developed the Predix software platform to open up the reality of the Industrial Internet to a wide range of industrial companies and stakeholders, from manufacturers and their suppliers to machine operators, buyers, and most importantly, the global society in which we all work and live. Predix provides a standard way to run industrial scale analytics and connect machines, data and people. Deployed on machines, on-premise or in the cloud, Predix combines a stack of technologies for distributed computing and big data analytics, asset management, machine-to-machine communication and mobility.

Also at play are new standards and best practices for connectivity and interoperability that allow new and old devices to interface and interoperate, permitting older proprietary systems to co-exist alongside more modern machines and technology. As a result, industrial companies can take advantage of advancements in processor technology, including multi-core implementations and hardware hypervisor support, as well as new capabilities in networking, storage and cloud-based computing to create what GE calls 'brilliant machines'.

Brilliant machines run advanced machine apps, software and operating systems and can function autonomously or connect to other machines in a synchronised fashion. Over 50 billion such intelligent devices will be connected by 2020 according to published reports. Their ecosystem scales from the individual sensor, wind turbine, jet engine or medical device to an entire industrial plant, hospital, fleet of planes or power grid. And at every level of operations, the modern industrial company can deploy advanced analytics that support operations and business processes at all levels of the company, in a context-based manner.

These capabilities also set up the wide area control, in real-time, of industrial assets from a 'single pane of glass' that will allow groups of devices or assets to be deployed, managed, upgraded and decommissioned in a more centralised and efficient manner, allowing industrial companies to deliver new business models and levels of service that simply have not been attainable to date. Software changes can be pushed out simultaneously to an entire network of devices, much like what is done with smartphone apps today, instead of laboriously upgrading each machine's software (and often its hardware) on a machine-by-machine basis.

With Predix, GE is creating an ecosystem of partners and value added companies that will help make the Industrial Internet a reality. These partners - taken from the ranks of industry, technology companies, academia, non-profits, systems integrators and the financial world - are engaging with GE in establishing standards and driving the knowledge and products needed to make Predix an industry standard in its own right. And GE is already seeing valuable contributions from collaborations with industrial, enterprise and developer communities. The next Industrial Revolution has already begun.?Big strides forward in technology and global business practices have sparked a new industrial revolution where machine intelligence and machine-to-machine communications will ultimately dominate, according to Nikhil Chauhan, Director for Product Marketing, GE Global Research.

On the surface, the modern industrial world looks similar to the industrial world of the recent past. A quick glimpse shows the same aeroplanes, factories, hospitals, utilities, assets, networks, people and processes as before. But peel back its skin and the modern industrial world reveals a paradigmatically different place. There was a time when machines, networks, businesses and people operated as independent silos communicating with each other only peripherally, but the modern industrial enterprise is becoming a deeply interconnected ecosystem of smart machines, Big Data and people, collectively known as the Industrial Internet. This new Industrial Internet revolution features machines that are self-aware, that can connect and interact with other machines and their human operators, that can be provisioned, managed, upgraded, and decommissioned remotely, that function safely and securely, and that can dramatically improve industrial operations at all levels of the global economy.

Machine-to-machine (M2M) communication, a key component of this revolution, has a rich history in the industrial world, and many existing technologies and standards provide a high degree of functionality across M2M communication. Yet these standards are insufficient to deliver the enormous gains in efficiency that are now possible in industry thanks to advances in communications, analytics, computational power, sensors, virtualisation and cloud technologies. Industrial companies need to move their operations into the 21st century to extend M2M interaction to a new level of functionality, efficiency, and potential savings of $320 billion to $640 billion annually.

In the short-term, modern industrial businesses need a data analytics and operations-driven approach that allows them to collect and deliver the right data, from the right end points, in the right velocity and quantity to a wide set of well designed analytics that provide new insights and support more efficient operations at all levels. In the longer-term, industrial companies need a real-time wide area control environment that allows them to safely and securely deploy, manage, upgrade and decommission an increasingly intelligent set of assets in a controlled, deterministic manner, whether the asset is a single device or an entire fleet or plant full of assets.

Impeding these short-term and long-term objectives is the fact that the software and hardware in today's industrial machines are very interdependent and closely coupled, making it hard to upgrade software without upgrading hardware, and vice versa. Also lacking are standards and best practices that support agile development and deployment, as well as the reusability, scalability, interoperability and portability required to leverage the Industrial Internet. What's needed is the technology and best practices that support a data and analytics driven environment based on machine-centric distributed computing models designed specifically for industrial settings.

GE has developed the Predix software platform to open up the reality of the Industrial Internet to a wide range of industrial companies and stakeholders, from manufacturers and their suppliers to machine operators, buyers, and most importantly, the global society in which we all work and live. Predix provides a standard way to run industrial scale analytics and connect machines, data and people. Deployed on machines, on-premise or in the cloud, Predix combines a stack of technologies for distributed computing and big data analytics, asset management, machine-to-machine communication and mobility.

Also at play are new standards and best practices for connectivity and interoperability that allow new and old devices to interface and interoperate, permitting older proprietary systems to co-exist alongside more modern machines and technology. As a result, industrial companies can take advantage of advancements in processor technology, including multi-core implementations and hardware hypervisor support, as well as new capabilities in networking, storage and cloud-based computing to create what GE calls 'brilliant machines'.

Brilliant machines run advanced machine apps, software and operating systems and can function autonomously or connect to other machines in a synchronised fashion. Over 50 billion such intelligent devices will be connected by 2020 according to published reports. Their ecosystem scales from the individual sensor, wind turbine, jet engine or medical device to an entire industrial plant, hospital, fleet of planes or power grid. And at every level of operations, the modern industrial company can deploy advanced analytics that support operations and business processes at all levels of the company, in a context-based manner.

These capabilities also set up the wide area control, in real-time, of industrial assets from a 'single pane of glass' that will allow groups of devices or assets to be deployed, managed, upgraded and decommissioned in a more centralised and efficient manner, allowing industrial companies to deliver new business models and levels of service that simply have not been attainable to date. Software changes can be pushed out simultaneously to an entire network of devices, much like what is done with smartphone apps today, instead of laboriously upgrading each machine's software (and often its hardware) on a machine-by-machine basis.

With Predix, GE is creating an ecosystem of partners and value added companies that will help make the Industrial Internet a reality. These partners - taken from the ranks of industry, technology companies, academia, non-profits, systems integrators and the financial world - are engaging with GE in establishing standards and driving the knowledge and products needed to make Predix an industry standard in its own right. And GE is already seeing valuable contributions from collaborations with industrial, enterprise and developer communities. The next Industrial Revolution has already begun.?

 

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