Mancini Legal has introduced collaboration technology to join up its UK and US-based employees. The cloud-based UC solution, provided by VIA, connects three UK offices (London, Horsham, and Cranleigh) with an office in New York City.
The firm was utilising an E5 licence for Office 365, which includes hosted email, desktop Office applications for PC and Mac, Skype for Business web conferencing and access to the OneDrive.
However, the company wanted to go one step further and install an all encompassing cloud-based solution that would provide the same functionality as E5, but also combined internal and external voice calls (Cloud PBX with PSTN calling), as well as additional features such as call routing and a management portal. Upon seeing the benefits first hand during a demonstration, Mancini Legal opted for VIA Voice.
Incorporating Skype for Business, VIA Voice has helped Mancini Legal's team of solicitors to stay continuously connected and reachable regardless of location, when they are on the road or working from court.
Alessandro Mancini, CEO at Mancini Legal, said: "We place a lot of emphasis on new technology to enhance operations and therefore we wanted a new cloud-based communications solution that would provide full PBX functionality, as well as additional value-added features to boost collaboration between our offices."
Alex Tebbs, Director at VIA, said: "We are currently upgrading many businesses that are wanting to reap the benefits of a fully functioning UC platform, while also looking to cut costs."