IT firm Millgate has appointed Vapour Cloud as its partner for voice, video and network connectivity.
Over the past 23 years the £60m turnover business, which is headquartered in Sheffield, has grown steadily by selling hardware, telephony and associated technology support.
But the value added reseller has been on a transformational journey over the last 18 months to bolster its offering to its 4,500 customers with an integrated technology solution complete with IT and telephony devices, voice and video communications, network connectivity, secure cloud storage, and all associated licenses and support.
Millgate’s Group Head of Sales Steve Dono said: “It’s no secret that IT and telephony has come together, clients now want a secure unified comms solution with consistently high service levels across the board.
"Tech now needs to support flexible working, be scalable to reflect the fluidity of business, and have an integrated disaster recovery strategy as standard. It needs to be quick, cost effective, compliant and feature-rich.
“We’ve therefore been on a journey to enhance our proposition over the past five years, and in the last 24 months this transformation has started to take shape.
“While 80% of our revenue is currently coming from the sale of hardware I see this shifting to 60% in favour of us deploying more unified communications solutions. This is a significant time for our organisation.”
Tim Mercer, Vapour Cloud’s CEO, added: “We’ve been vocal about Vapour’s partner strategy. Millgate is one of the top 100 VARs in the UK, so this is exactly the type of collaboration we’ve been seeking. We don’t supply hardware and IT support, so we complement each other well."
Pictured: Tim Mercer (left) and Steve Dono