Analytics
CallTower leverages Tollring for call analytics
CallTower is partnering with Tollring to deliver advanced call analytics on Microsoft Teams with Analytics 365.Akixi launches CX Analytics for Microsoft Teams
Akixi has expanded its product offering with the general availability of CX Analytics for Microsoft Teams, delivered via a single cloud platform.Next steps in analytics
Effective data analytics is at the heart of any successful communications and customer experience strategy – and theTollring CEO urges channel to sharpen up in key areas
Intensifying market competition will spur channel firms to secure and bolster greater differentiation next year, according toTollring stats show growth in business analytics
The growth of business analytics is reflected in figures released by Tollring that show it monitors over 8.4 million cloConnectWise adds CX analytics with SmileBack deal
ConnectWise has added customer experience analytics to its Asio Platform following the acquisition of CX solution provider SmileBackMaximising data assets
Extracting data from workplace analytics has massive potential for all businesses to benefit, writes Tony Martino, CiCall Suite goes live on Webex App Hub
The Webex App Hub will be rounded out with enhanced call analytics following the validation and approval of Tollring’s iCall Suite analytics for Webex Calling.MyPhones launches Insights reporting suite
A new reporting suite for the MyPhones Altos hosted telephony platform gives partners aAge of analytics dawns
Collaboration analytics delivers value far beyond efficiencies, according Tollring CEO Tony Martino who outlines the