Use cases emerge for AI, VR and blockchain

Business use cases for Artificial Intelligence (AI), blockchain and Virtual Reality (VR) are emerging in the USA, according to the observations of CompTIA.

Seth Robinson, Senior Director, stated: "When you consider that these are not standalone products that you plug in and play, but building blocks to automate, digitise or streamline operations, the impacts they are already having illustrate their potential."

CompTIA bases its deductions on the results of a survey of 700 business professionals within US companies to gauge their awareness and usage of these technologies.

"Components such as firewalls and routers are now enhanced with AI functionality, especially as software defined networking becomes more prevalent," added Robinson.

"Early adopters are also using AI in virtual assistants, as suggestions in workflow tools, in the automation of processes and tasks, and as a natural language interface for workplace tools.

Blockchain is being used to confirm digital identities or maintain an audit trail for compliance, noted Robinson.

"In fact, 52% of companies surveyed cite greater security as a driver for considering blockchain," he added.

Concerning Virtual Reality and Augmented Reality, their maturity will likely see them merge in applications that fall under the label 'mixed reality', according to Robinson.

"Currently, one in five companies has a VR/AR initiative underway, while a slightly higher percentage (23%) say they are experimenting with VR/AR pilots," he added.

The most common current use is in employee training, cited by 62% of early adopters.

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