TeleWare joins forces with Frontier Voice and Data

Frontier Voice and Data has added cloud call recording solutions to its portfolio following a link-up with TeleWare.

The partnership will focus on mobile, fixed line and Skype for Business call recording particularly in the financial sector where companies must become compliant with the upcoming MiFID II regulations.

Nick Reaks, Chief Operations Officer, TeleWare, said, "MiFID II is demanding greatly increased call recording and storage from companies. For smaller businesses such as hedge funds implementing a total transformation of telephony systems to achieve full compliance is a costly and difficult process.

"Operating that system can be a full-time job which takes away from their main task of delivering performance. By providing systems that are easy to implement and sit on top of existing solutions we are able to help these smaller operations remain profitable and improve their communications solutions."

Nolan Braterman, Business Development Director, Frontier, added: "The analytics that we offer will also mean that companies can gather more data and apply it to inform their growth strategies.

"The joint solutions that we will be offering with TeleWare will do more than meet current needs and will go a long way to answering future requirements as our customers continue their journey."

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