Maintel is to deliver the Avaya Cloud Solutions service over BT Wholesale's managed Ethernet network. Targeted at mid-market enterprises, Maintel Cloud is based on the Avaya Aura Contact Centre and Unified Communications product suites delivered as a secure cloud utility service. "Maintel Cloud enables businesses to replace unsupported legacy systems with a feature rich cloud service that's cost-effective, scalable and resilient," said Eddie Buxton, CEO of Maintel.
"To remain competitive in today's marketplace and meet increasing customer service expectations, businesses need effective communications that can adapt and be easily implemented.
"Enhancing our cloud services portfolio supports our aggressive expansion plans and enables us to take advantage of strong demand across all our key verticals."
Maintel has worked with Avaya for over 20 years and received the Avaya Technical Partner of the Year Award 2014.
Simon Culmer, MD for UK&I at Avaya said: "Flexibility is key in this customer centric world. Dialling services up or down can keep companies responsive and help them manage costs. Maintel recognises this."