Gamma's partners and customers now have more control over their mobile service following the launch of its new Manage My Mobiles portal.
The portal enables partners to provide customers with a live connection into the Gamma Mobile core network, giving them greater control over their mobiles and access to a range of management features and reporting.
"For channel partners who want to add value by managing their customers' mobiles there is a managed service option, which gives the customer view-only access to settings while still being able to view usage data and set alerts," said James McFadyen, Mobile Product Manager at Gamma.
"In this scenario the channel partner retains control over the network settings of the mobile fleet.
"Providing this level of control over network settings and usage reporting also helps free up the customer's time to focus on their core business priorities."
McFadyen also noted that the launch of Manage My Mobiles is a response to feedback from partners wanting a white label customer portal that gives them overall control to manage all commercial aspects of the mobile service while offering visibility to their users.
One of these partners is Nathan Brome, Mobile Specialist at The Technology Group, who said: "The task of micro managing my customers' estates is time consuming for requests that can be handled by the end user.
The Manage My Mobile portal takes away many of those day to day tasks and puts the power in the customer's hands."