US technology magazine CIOReview has named Content Guru as one of its Most Promising Contact Centre Solutions Providers 2016.
The annual listing positions Content Guru and its storm Communications Integration platform as one of the 20 leading worldwide providers of contact centre technology.
Sean Taylor, CEO of Content Guru, commented: "We are proud to once again be recognised by CIOReview's panel of experts, after having been listed as one of its 20 Most Promising Unified Communications Solution Providers in 2015 and 50 Most Promising Utilities Technology Solution Providers the year before.
"Content Guru has over a decade of experience in providing mission-critical cloud contact centre services to thousands of organisations across a variety of sectors.
"Delivering a great customer experience is key to the success of any organisation and, with the proliferation of channels and devices over recent years, consumers now expect to communicate however, whenever and in whichever they want.
"To keep up with the increasing expectations of this new multi-channel consumer, the humble contact centre has rapidly transformed into today's customer engagement hub, and disruptive technologies, such as WebRTC, are only set to further change how customers and businesses engage with each other on a daily basis."