Avaya named as global leader in UC&C technologies

Avaya has been rated as a global leader in the supply of UC and Collaborations solutions.

In the 2017 IDC MarketScape Worldwide Unified Communications and Collaboration Vendor Assessment, Avaya was rated as a leader following an evaluation of capabilities and strategies of 11 vendors that offer unified communications and collaborations technologies globally.

In the report, analyst IDC identified three major trends occurring with the deployment of the unified communications and collaboration (UC&C) technologies: Expansion of the market to $33.8 billion in 2017; increase in the number of businesses using UC&C to 37%; and the solidifying of cloud's role as the leading delivery model, although businesses continue to invest in premises-based systems.

Avaya and its channel partners offer a number of deployment options, including hybrid, private and public cloud, managed services and on-premises for both enterprise and midsize businesses.

Gary E. Barnett, SVP and GM, Engagement Solutions, Avaya commented: "As the UC&C market continues to grow, companies are seeing both the successes and pitfalls that come with the evolution of technologies. Those that invested in point products with limited capabilities may find it difficult to integrate or expand them into a more cohesive, multi-functional solution. Avaya continues to take the long view, offering the flexibility to enable companies to leverage their existing investments while adopting new capabilities-via hybrid or pure cloud--that support a more comprehensive digital strategy."

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