Whitepapers/Insights

Keep up-to-date with the latest Whitepapers and insights from the industry.

  • Industry trends shaping the channel

    The digitalisation of communications and networks is a critical strategic issue that needs to be fully understood by telecommunications professionals, due to the scale of change, the impact of disruptive and substitutional technology trends, and the growth opportunities available.

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  • Business growth and M&A outlook 2023

    Produced in association with Knight Corporate Finance: This research report produced in association with Knight Corporate Finance explores why it is critical to have a growth mindset with a willingness to strategically evolve aligned to ongoing change - and asks: Is it time to reappraise your business growth strategy?

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  • Channel readiness sustainability report

    Produced in association with Zen: This research exposes a high degree of operational and service level stasis in the comms channel. What are the root causes? And how can they be overcome?

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  • Building powerful service strategies

    Produced in association with Zen: This research exposes a high degree of operational and service level stasis in the comms channel. What are the root causes? And how can they be overcome?

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  • Gain an advantage through collaboration

    Gain an advantage through collaboration

    This report provides a window on the rise of strategic collaboration in the ICT channel, shedding light on partnering trends and the role of alliance management as a core competency that provides an...

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  • Gain an advantage through culture

    This research report provides insights into the cultural enablers underpinning competitive advantage and the extent to which business leaders may need to amplify them.

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  • Empowering Service Providers to Help their Business Customers

    Empowering Service Providers to Help their Business Customers

    This whitepaper offers a practical guide on how service providers can help businesses of all sizes overcome the barriers and pains of technology investments by offering solutions that focus on users...

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  • Everything you need to know about Dark Fibre

    Looking for a partner who can help overcome common network challenges and keep pace with fast-growing digital demand? We know how critical it is to have high-speed, high capacity fibre infrastructure...

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  • Our UK-wide network

    Our UK-wide network

    These maps will take you on a journey of our UK-wide network and data centre footprint so you can see where our recent infrastructure investments have delivered our brand of high bandwidth, high...

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  • Boosting Unified Communications Platforms with BYOC

    Boosting Unified Communications Platforms with BYOC

    Enterprises are being challenged to deliver a globally consistent experience for end users and optimise service delivery end-to-end. Bring Your Own Carrier (BYOC) solves this by offering the...

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  • Front cover of 'Accelerating the journey to all IP' by BT Wholesale

    Accelerating the journey to all IP

    Countdown to 2025: Why a unified strategic approach is vital to manage transition opportunities and challenges This Special White Paper includes three deep dive reports on two in depth Insight...

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  • Monetising International Voice

    Monetising International Voice (sample)

    The rapid adoption of remote working, and in turn Unified Communications (UC), Unified Communications as a Service (UCaaS), Communications Platform as a Service (CPaaS) and Contact Centre as a...

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  • Monetising International Voice

    Monetising International Voice

    The rapid adoption of remote working, and in turn Unified Communications (UC), Unified Communications as a Service (UCaaS), Communications Platform as a Service (CPaaS) and Contact Centre as a...

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  • Xelion Partner Pack

    Xelion Partner Pack

    With the lockdown restrictions easing and the 2025 “ISDN Switch Off” looming, more companies will be re-evaluating their current business operations and telephony will play a major role especially...

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