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Connectivity and cloud and hosting provider M247's UC strategy has advanced with the integration with Microsoft Teams.
The company has also added call transcription, sentiment analysis and automated notifications following a link up with Dubber, the cloud-based call recording and voice AI solution specialist.
“With Microsoft Teams most customers require an enterprise standard telephony solution to realise its full potential as a business application,” said Matt Clegg, Voice Solutions Architect at M247.
“Working with Dubber we bring compliant cloud call recording capabilities and voice AI technologies to our solution.”
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