Applications
The secret of smarter software and systems, by Mike Bywater, Software Development Director, CityFibre
Improving customer experience and being more responsive are essential for forward-thinking organisations because customers these days want to get their hands on the latest service features as soon as possible, or get problems fixed immediately, rather than having to wait three or six months until the next software release.RingCentral launches new unified desktop app
RingCentral has launched a unified desktop app which includes team messaging, calling and video meetings. The app is available on Windows PCs and Macs.Simwood rolls out problem solving apps
Simwood's application framework VoxAP, first showcased at the firm's SimCon event in 2019 and since boosted by furtXelion mobile app finds its voice
Xelion UK's mobile app users now have access to Google Assistant, meaning they can initiate calls via voice commands.Newing increases stake in mobile app biz DriverNet
Elite Group founder Matt Newing (pictured) has upped his stake in tech firm DriverNet, which was set up in 2017 by Ant CKakapo Systems unveils Email Queues for BroadSoft
Developer of end user apps for the Cisco BroadSoft platform, Kakapo Systems, has launched Email queues for BroadSoft, building on the existing Unity Contact Center suite that adds Web Chat, TwitterLack of 'hero' edge app leaves MSPs in limbo
The impending commercialisation of ‘telco edge’ constitutes a ‘white space’ opportunity that will usher in significant growth for both the supply and demand side in telecoms, finds global tech markTeleWare adds IM and group messaging to Re:Call
The addition of IM and group messaging to TeleWare's comms app Re:Call enables users to send messages in real-time and view when a person is typing and has read the message.Mitel rolls out MiVoice Office Mobile Application
Mitel has launched MiVoice Office Mobile Application, a cloud-based communications and collaboration solution for small businesses which offers cost-effective UC features.Simwood springboards Ascendia's new venture
The founder of start-up comms provider Ascendia, a company which enables small firms to use a landline to manage mobile calls via an app called DropCall365, is to undertake a 10-week business growt
Pages
